Knowledgebase

Cancellation

If you wish to cancel your service, please go to the product details, scroll down to the bottom of the page and there is a "request cancellation" button that you should click. Cancelling the service this way also automatically cancels any outstanding invoices for this service.

Just abandoning the service and letting the invoices become overdue is not the right way to cancel your service!

 

Was this answer helpful?

 Print this Article

Also Read

Currencies

We currently accept payments in these currencies: USD, EUR and BGN. The default currency is USD....

IPv6

IPv6 is available to our customers upon request. If you want to have IPv6 on your VPS, please...

PPTP/PPP

We don't support PPTP/PPP on our OpenVZ VPS line. If you want to make a VPN on an OpenVZ based...

Payment methods

* PayPal: The default and preferred payment method is PayPal. Accepted currencies - USD and EUR....

Service transfers

For VPS - service transfers are not allowed.For dedicated servers service transfers are allowed...